Privacy Policy

PURPOSE OF THIS PRIVACY POLICY

The following describes the information gathering and dissemination practices for the current website operated by Viluma Infotech.

USE OF PLAYER’S INFORMATION

1. 1) Player’s personal data (meaning any information about you from which you can be personally identified, such as your name, address, telephone number, or email address, and which is referred to in this Privacy Policy as “Your Information”) will be processed by Viluma Infotech (including its agents and employees), and, where appropriate, our partners and subcontractors, in order to provide the full range of services to the Player.
   Player’s Information is collected when the Player registers an account with Viluma Infotech or submits a written query.

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3. 2) By using any of the services, the Player acknowledges having read and agreed to the terms of this Privacy Policy, including when submitting queries or partially completing the account registration process.

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WHAT TYPE OF INFORMATION WE COLLECT AND HOW WE USE IT

1. 1.Viluma Infotech collects Player’s Information in order to:

• -Set up and manage the Player’s account to enable full use of all platform features, including placing bets and playing games

• -Respond to Player’s queries and comments submitted through our Online Help Centre

• -Comply with legal regulations, such as age verification checks

• -Inform Players about upcoming events, offers, and promotions by Viluma Infotech

2. 2. in addition to the above, Viluma Infotech may use Player’s Information — including sharing it with trusted third-party partners and subcontractors — for:

• -Operating and maintaining Player accounts

• -Delivering requested services

• -Verifying the accuracy of Player’s Information through third parties (such as financial institutions, credit agencies, and age verification services)

• -Preparing user statistics

• -Displaying personalized marketing content

• -Sending essential service updates and policy changes

• -Meeting legal obligations or protecting the integrity of relevant sports/governing bodies

• -Investigating fraud, unlawful activities, or suspicious transactions

• -Reporting crimes, including money laundering or fraud

• -Fulfilling any other contractual obligations

3. 3.Viluma Infotech will not send unsolicited third-party offers or advertisements.

4. 4.Viluma Infotech may use the Player’s username and/or first name and region for promotional or advertising purposes.

5. Telephone calls to and from our Customer Services may be recorded for training and security purposes.

6. In the event of a business transfer or sale (including insolvency), Player’s Information may be transferred accordingly.

7. If the Player wishes to stop the processing of their Information, they must contact us and we will act accordingly.

UPDATING PLAYER’S INFORMATION

Players may update or delete their information at any time via the “My Account / Update Account Details” section (where available) or by contacting Customer Support.

ABOUT Viluma Infotech

Viluma Infotech into the digital betting landscape. Built on innovation, it offers a seamless and secure gaming experience. The platform reflects Viluma Infotech core values of trust, responsibility, and progress. symbolizes legacy and signals modern entertainment. Together, they create a powerful and responsible gaming ecosystem.

CONTACT PERMISSION

By submitting your mobile number on our site, you authorize Viluma Infotech to contact you via Call, SMS, RCS, WhatsApp, or other messaging services for promotional activities, event updates, or confirmations. Your mobile number will not be shared with third parties for unrelated communications.